Contact

Email

Write to support@songgiftly.com. We read every message and aim to reply within a few business days. If you are signed in, you can also open a ticket from your account settings.

What to include

• A problem with a song: the song's title or link, what you did, what you expected and your browser. A screenshot helps.
• A payment: the email on your account, the date, and the song or order it is about.
• Your account or a privacy request: write from the email address on your account, so we can confirm it is you. See the privacy policy for what you can ask for.

Before you write

Many answers are in the FAQ on the custom song page and on the pricing page. We are also glad to explain how the song creator works and what it can and cannot do.