Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information: Your name, email address, and other details you provide when creating an account.
2. Content You Submit: The stories, names, lyrics and voice recordings you provide to create songs. We store them with your songs and send them to the AI providers that write and sing your songs.
3. Usage Data: Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
4. Device Information: Device type, operating system, and browser type, used to optimize compatibility and performance.
5. Cookies: Small data files stored on your device to remember preferences and improve your experience.
6. Payment Information: Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Your Own Voice

If you use the feature that sings a song in your own voice:

• We store your singing sample and your short verification recording, and send them to our AI music provider to create a singing voice for your account.
• We keep a record of your consent: when you agreed, the wording and version you agreed to, the language of the page, a salted hash of your IP address and references to the recordings.
• You can delete your voice at any time in your account settings. We then delete the recordings we store, and the voice can no longer be used through the service. We keep the consent record to show the voice was made with your permission. Our provider does not currently offer a way for us to delete the voice model it created.

Shared Songs

If you turn on a share link for a song, anyone with the link can listen to it and see its title, the recipient's first name and the lyrics. Your email, your story answers and your account details are never shown. You can turn the link off or replace it with a new one at any time, and the old link stops working.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can update your profile information in your account settings, and you may submit any other request, including access, export, or deletion, by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@songgiftly.com.